:root{--bg-color:#0a0c10;--text-primary:#f8fafc;--text-secondary:#94a3b8;--card-bg:#11141a;--card-border:#1e232b;--accent-primary:#a68341;--accent-secondary:#c49f5a;--status-pending:#f59e0b;--status-processed:#10b981;--status-failed:#ef4444;--status-neu:#94a3b8;--status-offen:#a68341;--status-in-bearbeitung:#f97316;--status-geschlossen:#10b981;--status-problem:#ef4444}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--bg-color);color:var(--text-primary);min-height:100vh;font-family:system-ui,-apple-system,sans-serif}.app-layout{min-height:100vh;display:flex}.global-sidebar{background:var(--bg-color);border-right:1px solid var(--card-border);z-index:100;flex-direction:column;width:260px;padding:2rem 0;transition:width .5s cubic-bezier(.4,0,.2,1);display:flex;overflow:hidden}.sidebar-header{padding:1.5rem 2rem}.sidebar-logo{color:var(--text-primary);white-space:nowrap;font-size:1.5rem;font-weight:700}.sidebar-nav{flex-direction:column;flex:1;gap:.5rem;padding:0 1rem;display:flex}.nav-link{color:var(--text-secondary);border-radius:12px;align-items:center;gap:1.2rem;padding:.8rem 1rem;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.nav-link:hover{color:var(--text-primary);background:#ffffff0d}.nav-link.active{color:var(--text-primary);box-shadow:none;background:#ffffff0a;border:none}.nav-link.active svg{color:var(--accent-primary)}.sidebar-footer{margin-top:auto;padding:0 2rem}.version-tag{color:#ffffff4d;letter-spacing:1px;text-transform:uppercase;font-size:.75rem}.main-content{flex:1;height:100vh;position:relative;overflow-y:auto}.container{max-width:1200px;margin:0 auto;padding:3rem 2rem}.sidebar-collapsed .global-sidebar{width:80px}.sidebar-collapsed .sidebar-header{justify-content:center;padding:1.5rem 0;display:flex}.sidebar-collapsed .sidebar-nav{align-items:center;padding:0}.sidebar-collapsed .nav-link{justify-content:center;gap:0;width:48px;height:48px;margin:0;padding:.8rem}.sidebar-collapsed .nav-icon{margin:0}.nav-text,.logo-text,.user-info,.chevron-icon,.footer-meta{white-space:nowrap;opacity:1;max-width:200px;transition:max-width .5s cubic-bezier(.4,0,.2,1),opacity .35s;overflow:hidden}.sidebar-collapsed .nav-text,.sidebar-collapsed .logo-text,.sidebar-collapsed .user-info,.sidebar-collapsed .chevron-icon,.sidebar-collapsed .footer-meta,.sidebar-collapsed .sidebar-logo span{opacity:0;pointer-events:none;max-width:0;display:none!important}.sidebar-collapsed .sidebar-footer{flex-direction:column;align-items:center;padding:.5rem;display:flex}.sidebar-collapsed .footer-meta{text-align:center;padding:0}@media (max-width:768px){.app-layout{flex-direction:column}.global-sidebar{border-right:none;border-bottom:1px solid var(--card-border);padding:1rem 0;width:100%!important}.sidebar-header{margin-bottom:1rem;padding:0 1rem}.collapse-toggle{display:none}.main-content{height:auto}}header{text-align:center;margin-bottom:3rem}h1{color:#fff;letter-spacing:-1px;margin-bottom:.5rem;font-size:3.5rem;font-weight:700}.subtitle{color:var(--text-secondary);font-size:1.1rem}.filter-empty{border-style:solid;border-color:#ffffff0d;margin-top:1.5rem;padding:3rem 1rem}.filter-empty h3{color:var(--text-primary);margin-bottom:.5rem;font-size:1.1rem}.filter-empty button{margin-top:1rem}.filters-bar{flex-wrap:wrap;align-items:center;gap:1.25rem;margin-bottom:2rem;padding:0 .5rem;display:flex}.filter-group{align-items:center;gap:.35rem;display:flex}.filter-group label{color:#fff6;text-transform:none;letter-spacing:0;white-space:nowrap;font-size:.75rem;font-weight:500}.glass-select{color:var(--text-secondary);cursor:pointer;appearance:none;text-overflow:ellipsis;white-space:nowrap;background:url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='rgba(255,255,255,0.4)' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6 9 12 15 18 9'%3e%3c/polyline%3e%3c/svg%3e") 100%/.85em no-repeat;border:none;max-width:140px;padding:.15rem 1.25rem .15rem 0;font-family:inherit;font-size:.85rem;font-weight:500;transition:color .2s;overflow:hidden}.glass-select:hover,.glass-select:focus{color:var(--text-primary);background-color:#0000;border:none;outline:none}.glass-select option{background:var(--card-bg);color:var(--text-primary)}@media (max-width:600px){.filters-bar{flex-direction:column;gap:1rem}}.cases-grid{grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:1.5rem;display:grid}.case-card{background:var(--card-bg);border:1px solid var(--card-border);cursor:pointer;border-radius:8px;padding:1.5rem;transition:transform .2s,box-shadow .2s,border-color .2s;position:relative;overflow:hidden}.case-card:before{content:"";background:0 0;width:100%;height:4px;transition:background .3s;position:absolute;top:0;left:0}.case-card:hover{border-color:#ffffff26;transform:translateY(-3px);box-shadow:0 8px 24px #000c}.case-card:hover:before{background:var(--accent-primary)}.case-card.neu:hover{border-color:#a855f766;box-shadow:0 8px 24px #a855f726}.case-card.neu:hover:before{background:var(--status-neu)}.case-card.offen:hover{border-color:#d4af3766;box-shadow:0 8px 24px #d4af3726}.case-card.offen:hover:before{background:var(--status-offen)}.case-card.in-bearbeitung:hover{border-color:#f9731666;box-shadow:0 8px 24px #f9731626}.case-card.in-bearbeitung:hover:before{background:var(--status-in-bearbeitung)}.case-card.failed:hover{border-color:#ef444466;box-shadow:0 8px 24px #ef444426}.case-card.failed:hover:before{background:var(--status-failed)}.case-card.processed:hover{border-color:#10b98166;box-shadow:0 8px 24px #10b98126}.case-card.processed:hover:before{background:var(--status-processed)}.add-case-card{border:1px dashed var(--card-border);cursor:pointer;opacity:.8;background:0 0;border-radius:8px;flex-direction:column;justify-content:center;align-items:center;gap:1rem;height:100%;min-height:236px;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.add-case-card:hover{border-color:var(--accent-secondary);opacity:1;background:#ffffff05;transform:translateY(-3px);box-shadow:0 8px 24px #00000080,inset 0 0 10px #ffffff05}.add-case-plus{color:var(--text-secondary);font-size:3.5rem;font-weight:200;line-height:1;transition:all .3s}.add-case-card:hover .add-case-plus{color:var(--accent-secondary);transform:rotate(90deg)}.add-case-text{color:var(--text-secondary);text-transform:uppercase;letter-spacing:2px;font-size:.8rem;font-weight:700}.case-header{justify-content:space-between;align-items:flex-start;margin-bottom:1rem;display:flex}.case-title{white-space:nowrap;text-overflow:ellipsis;margin-right:1rem;font-size:1.25rem;font-weight:600;overflow:hidden}.card-priority{color:var(--accent-primary);letter-spacing:1px;margin-right:.4rem;font-weight:800}.badge{text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;border-radius:4px;padding:.25rem .6rem;font-size:.8rem;font-weight:600}.badge.pending{color:var(--status-pending);background:#f59e0b26;border:1px solid #f59e0b4d}.badge.neu{color:var(--status-neu);background:#a855f726;border:1px solid #a855f74d}.badge.offen{color:var(--status-offen);background:#d4af3726;border:1px solid #d4af374d}.badge.in-bearbeitung{color:var(--status-in-bearbeitung);background:#f9731626;border:1px solid #f973164d}.badge.processed{color:var(--status-processed);background:#10b98126;border:1px solid #10b9814d}.badge.failed{color:var(--status-failed);background:#ef444426;border:1px solid #ef44444d}.case-description{color:var(--text-secondary);-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;min-height:2.85em;margin-bottom:1.5rem;font-size:.95rem;line-height:1.5;display:-webkit-box;overflow:hidden}.case-category-tag{color:var(--text-primary);letter-spacing:.5px;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:6px;margin-bottom:1rem;padding:.2rem .6rem;font-size:.75rem;font-weight:600;display:inline-block}.case-footer{color:#94a3b8b3;border-top:1px solid var(--card-border);justify-content:space-between;align-items:center;padding-top:1rem;font-size:.85rem;display:flex}.footer-right{align-items:center;gap:12px;display:flex}.case-number{color:#fff3;letter-spacing:.5px;font-size:.82rem;font-weight:600}.n8n-id{color:var(--text-secondary);background:#ffffff0d;border-radius:6px;padding:2px 8px;font-family:inherit;font-size:.75rem}.modal-overlay{z-index:2000;background:#0a0c10d9;justify-content:center;align-items:center;padding:1.5rem;animation:.3s ease-out forwards fadeIn;display:flex;position:fixed;inset:0}.modal-content-wrapper{width:100%;max-width:650px;height:85vh;transition:all .3s cubic-bezier(.16,1,.3,1);display:flex;position:relative}.modal-content-wrapper.ai-open{max-width:450px}.modal-content{border:1px solid var(--card-border);background:#0a1929f2;border-radius:12px;flex-direction:column;width:100%;height:100%;animation:.3s cubic-bezier(.16,1,.3,1) forwards slideUpModal;display:flex;overflow:hidden;box-shadow:0 20px 40px -10px #000000e6,inset 0 1px #ffffff1a}.messages-panel{border:1px solid var(--card-border);background:#0a1929f2;border-radius:12px;flex-direction:column;width:100%;max-width:600px;height:85vh;margin-left:1.5rem;animation:.3s cubic-bezier(.16,1,.3,1) forwards slideInRight;display:flex;position:relative;box-shadow:0 20px 40px -10px #000000e6,inset 0 1px #ffffff1a}.ai-panel{border:0 solid var(--card-border);opacity:0;visibility:hidden;background:#0a1929f2;border-radius:12px;flex-direction:column;width:100%;max-width:0;height:85vh;margin-left:0;transition:all .3s cubic-bezier(.16,1,.3,1);display:flex;overflow:hidden;box-shadow:0 20px 40px -10px #000000e6,inset 0 1px #ffffff1a}.ai-panel.open{opacity:1;visibility:visible;border-width:1px;max-width:550px;margin-left:1.5rem}@keyframes slideInRight{0%{opacity:0;transform:translate(30px)}to{opacity:1;transform:translate(0)}}.messages-panel-header{border-bottom:1px solid var(--card-border);background:#ffffff05;border-top-left-radius:11px;border-top-right-radius:11px;justify-content:space-between;align-items:center;padding:1.5rem 2rem 1rem;display:flex}.messages-panel-header h3,.ai-panel-header h3{color:var(--text-primary);margin:0;font-size:1.25rem}.panel-collapse-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;padding:.4rem;transition:all .2s;display:flex}.panel-collapse-btn:hover{color:var(--text-primary);background:#ffffff1a}.ai-panel-header{border-bottom:1px solid var(--card-border);background:#ffffff05;border-top-left-radius:11px;border-top-right-radius:11px;justify-content:space-between;align-items:center;padding:1.5rem 2rem 1rem;display:flex}.ai-panel-body{flex-direction:column;flex:1;gap:1rem;padding:1.5rem;display:flex;overflow-y:auto}.ai-tool-card{border:1px solid var(--card-border);background:#ffffff05;border-radius:8px;flex-direction:column;gap:.75rem;padding:1.25rem;display:flex}.ai-tool-card h4{color:var(--text-primary);margin:0;font-size:1rem}.ai-tool-card p{color:var(--text-secondary);margin:0;font-size:.85rem;line-height:1.4}.ai-insights{flex-direction:column;gap:1.35rem;padding-bottom:.5rem;display:flex}.ai-insights-toolbar{border-bottom:1px solid #ffffff12;justify-content:space-between;align-items:center;gap:1rem;padding-bottom:.75rem;display:flex}.ai-insights-toolbar>div{flex-direction:column;gap:.2rem;display:flex}.ai-insights-toolbar strong{color:var(--text-primary);font-size:1rem}.ai-insights-toolbar span,.ai-insights-meta{color:var(--text-secondary);font-size:.7rem}.ai-insights-refresh{color:var(--accent-primary);cursor:pointer;background:#d4af3714;border:1px solid #d4af3747;border-radius:8px;align-items:center;gap:.4rem;padding:.45rem .65rem;font-size:.72rem;font-weight:700;display:inline-flex}.ai-insights-refresh:disabled{cursor:wait;opacity:.55}.spin{animation:1s linear infinite aiInsightsSpin}@keyframes aiInsightsSpin{to{transform:rotate(360deg)}}.ai-insights-error,.ai-insights-loading{color:#fca5a5;background:#ef444414;border:1px solid #ef444440;border-radius:10px;align-items:center;gap:.6rem;padding:.85rem;font-size:.8rem;display:flex}.ai-insights-loading{text-align:center;border-color:var(--card-border);min-height:180px;color:var(--text-secondary);background:#ffffff05;flex-direction:column;justify-content:center}.ai-insights-loading strong{color:var(--text-primary)}.ai-insights-card{border:1px solid var(--card-border);background:#ffffff06;border-radius:10px;flex-direction:column;gap:.6rem;padding:1rem;display:flex}.ai-insights-card h5{color:var(--text-primary);letter-spacing:.01em;margin:0;font-size:.8rem;font-weight:700}.ai-insights-card p{color:var(--text-secondary);white-space:pre-wrap;margin:0;font-size:.82rem;line-height:1.5}.ai-insights-summary{background:#3b82f60e;border-color:#3b82f640}.ai-insights-section{flex-direction:column;gap:.7rem;display:flex}.ai-insights-section-heading{align-items:center;gap:.65rem;display:flex}.ai-insights-section-heading>div{flex-direction:column;gap:.12rem;min-width:0;display:flex}.ai-insights-section-heading h4{color:var(--text-primary);margin:0;font-size:.86rem;font-weight:750}.ai-insights-section-heading p{color:var(--text-secondary);margin:0;font-size:.68rem;line-height:1.35}.ai-insights-step{color:#cbd5e1;background:#94a3b814;border:1px solid #94a3b833;border-radius:50%;flex:0 0 24px;justify-content:center;align-items:center;width:24px;height:24px;font-size:.68rem;font-weight:800;display:inline-flex}.ai-insights-priority .ai-insights-step{color:#f8e7b0;background:#d4af3721;border-color:#d4af3766}.ai-insights-action{background:#d4af3712;border-color:#d4af3759;box-shadow:inset 3px 0 #d4af37a6}.ai-insights-action p{color:#f8e7b0;font-size:.86rem;font-weight:550;line-height:1.55}.ai-insights-card-header,.ai-insights-meta{justify-content:space-between;align-items:center;gap:.5rem;display:flex}.ai-insights-meta{flex-wrap:wrap;justify-content:flex-start}.ai-insights-meta span:not(:last-child):after{content:"·";opacity:.45;margin-left:.5rem}.ai-insights-badge{color:#cbd5e1;letter-spacing:.04em;background:#94a3b814;border:1px solid #94a3b840;border-radius:999px;padding:.2rem .45rem;font-size:.62rem;font-weight:800}.ai-insights-count{min-width:22px;height:22px;color:var(--text-secondary);background:#ffffff12;border-radius:999px;justify-content:center;align-items:center;padding:0 .35rem;font-size:.67rem;font-weight:700;display:inline-flex}.ai-insights-list{gap:0;padding-top:.2rem;padding-bottom:.2rem}.ai-insights-list-item{flex-direction:column;gap:.35rem;padding:.85rem 0;display:flex}.ai-insights-list-item:not(:last-child){border-bottom:1px solid #ffffff0f}.ai-insights-status-card{min-height:120px}.ai-insights-badge.risk-high,.ai-insights-badge.risk-medium{color:#fca5a5;background:#ef44441a;border-color:#ef444459}.ai-insights-badge.risk-low{color:#86efac;background:#22c55e1a;border-color:#22c55e59}.ai-insights-badge.vip-vip{color:#fde68a;background:#f59e0b1a;border-color:#f59e0b66}.ai-insights-tags{flex-wrap:wrap;gap:.35rem;display:flex}.ai-insights-tags span{color:#c4b5fd;background:#8b5cf61a;border-radius:6px;padding:.25rem .45rem;font-size:.67rem}.ai-insights-risk-grid{grid-template-columns:1fr 1fr;gap:.85rem;display:grid}.ai-past-cases{flex-direction:column;gap:.45rem;display:flex}.ai-past-cases button{width:100%;color:var(--text-primary);cursor:pointer;text-align:left;background:#ffffff05;border:1px solid #ffffff12;border-radius:8px;justify-content:space-between;align-items:center;gap:.75rem;padding:.7rem;display:flex}.ai-past-cases button:hover:not(:disabled){background:#d4af370f;border-color:#d4af3759}.ai-past-cases button:disabled{cursor:default;opacity:.75}.ai-past-cases button div{flex-direction:column;gap:.25rem;min-width:0;display:flex}.ai-past-cases button strong{text-overflow:ellipsis;white-space:nowrap;font-size:.75rem;overflow:hidden}.ai-past-cases button span{color:var(--text-secondary);font-size:.65rem}@media (max-width:1450px){.ai-insights-risk-grid{grid-template-columns:1fr}}.ai-suggest-btn.full-width{justify-content:center;width:100%}.message-toggle-btn{display:none}.message-toggle-btn-outside,.ai-toggle-btn-outside{border:1px solid var(--card-border);color:var(--text-secondary);cursor:pointer;writing-mode:vertical-rl;text-orientation:mixed;z-index:10;background:#0a1929f2;border-left:none;border-radius:0 12px 12px 0;align-items:center;gap:.8rem;padding:1.2rem .6rem;font-size:.95rem;font-weight:600;transition:all .2s;display:flex;position:absolute;top:50%;right:-42px;transform:translateY(-50%);box-shadow:10px 0 20px -10px #00000080}.ai-toggle-btn-outside.hidden{opacity:0;visibility:hidden;transform:translateY(-50%)translate(-20px)}.message-toggle-btn-outside:hover,.ai-toggle-btn-outside:hover{color:var(--text-primary);background:#ffffff0d}.message-toggle-btn-outside.active,.ai-toggle-btn-outside.active{background:var(--accent-primary);color:#fff;border-color:#0000}.message-toggle-btn-outside .icon,.ai-toggle-btn-outside .icon{transform:rotate(90deg)}.modal-header{background:#ffffff05;border-bottom:none;flex-direction:column;gap:1.5rem;padding:1.5rem 2rem 0;display:flex}.modal-tabs{border-bottom:1px solid var(--card-border);background:#ffffff03;gap:.5rem;padding:0 2rem;display:flex}.modal-tab-btn{color:var(--text-secondary);cursor:pointer;opacity:.7;background:0 0;border:none;align-items:center;gap:.6rem;padding:1rem 1.25rem;font-size:.95rem;font-weight:600;transition:all .2s;display:flex;position:relative}.modal-tab-btn:hover,.modal-tab-btn.active{opacity:1;color:var(--text-primary)}.modal-tab-btn.active:after{content:"";background:var(--accent-primary);height:2px;box-shadow:none;position:absolute;bottom:-1px;left:0;right:0}.modal-tab-icon{font-size:1.1rem}.modal-title-wrapper{flex:1}.modal-title{color:var(--text-primary);margin-bottom:.75rem;font-size:1.5rem;font-weight:700;line-height:1.3}.modal-case-number{color:#fff3;margin-right:.5rem;font-weight:500}.modal-title.editable{cursor:pointer;border:1px solid #0000;border-radius:6px;margin-left:-.5rem;padding:.2rem .5rem;transition:all .2s}.modal-title.editable:hover{background:#ffffff0a;border-color:#ffffff14}.modal-title-input{color:var(--text-primary);background:#ffffff0d;border:1px solid #ffffff26;border-radius:6px;outline:none;width:110%;max-width:500px;margin-bottom:.75rem;margin-left:-.5rem;padding:.2rem .5rem;font-family:inherit;font-size:1.5rem;font-weight:700}.modal-badges{flex-wrap:wrap;align-items:center;gap:1.5rem;display:flex}.priority-selector{background:#0006;border:1px solid #ffffff0d;border-radius:8px;gap:2px;padding:4px;display:flex}.priority-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:.3rem .8rem;font-size:.85rem;font-weight:600;transition:all .2s}.priority-btn:hover{color:var(--text-primary);background:#ffffff0d}.priority-btn.active{background:var(--card-bg);color:var(--text-primary);border:1px solid #ffffff1a;box-shadow:0 2px 8px #0000004d}.priority-btn.p1.active{color:#f59e0b}.priority-btn.p2.active{color:#f97316}.priority-btn.p3.active{color:var(--status-failed);text-shadow:0 0 10px #ef444480}.notes-actions{justify-content:space-between;align-items:center;margin-top:1rem;display:flex}.delete-text-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:.5rem .8rem;font-size:.85rem;font-weight:500;transition:all .2s}.delete-text-btn:hover{color:var(--accent-primary);background:#e6392a0d}.modal-close{color:var(--text-secondary);border:1px solid var(--card-border);cursor:pointer;background:#ffffff0d;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:1.2rem;transition:all .2s;display:flex}.modal-close:hover{background:var(--accent-primary);color:#fff;border-color:#0000;transform:scale(1.05)}.modal-close:active{transform:scale(.95)}.modal-body{color:var(--text-secondary);flex:1;min-height:0;padding:2rem;font-size:1.05rem;line-height:1.6;overflow-y:auto}.modal-section{margin-bottom:2rem}.modal-section:last-child{margin-bottom:0}.modal-section>h3{color:var(--text-primary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:1rem;font-size:.85rem;font-weight:600}.category-btn{border:1px solid var(--card-border);color:var(--text-secondary);cursor:pointer;background:#ffffff0d;border-radius:6px;padding:.3rem .8rem;font-size:.85rem;font-weight:600;transition:all .2s}.category-btn:hover{color:var(--text-primary);background:#ffffff1a}.category-btn.active{background:var(--accent-primary);color:#fff;border-color:#0000;box-shadow:0 4px 15px #e6392a59}.timeline-container{border:1px solid var(--card-border);background:#ffffff05;border-radius:8px;margin-bottom:1.5rem;padding:1.5rem}.timeline-track{justify-content:space-between;align-items:center;display:flex}.timeline-step{z-index:2;opacity:.5;flex-direction:column;align-items:center;gap:.5rem;transition:all .3s;display:flex;position:relative}.timeline-step.clickable{cursor:pointer}.timeline-step.clickable:hover{opacity:.8;transform:scale(1.1)}.timeline-step.active,.timeline-step.current,.timeline-step.clickable.active:hover,.timeline-step.clickable.current:hover{opacity:1}.step-circle{background:var(--card-bg);border:2px solid var(--text-secondary);width:32px;height:32px;color:var(--text-secondary);border-radius:50%;justify-content:center;align-items:center;font-size:.9rem;font-weight:700;transition:all .3s;display:flex}.step-label{font-size:.8rem;font-weight:500;transition:color .3s}.timeline-step.step-neu.active .step-circle{border-color:var(--status-neu);color:var(--status-neu)}.timeline-step.step-neu.current .step-circle{background:var(--status-neu);color:#fff;box-shadow:0 0 15px #a855f766}.timeline-step.step-neu.current .step-label{color:var(--status-neu)}.timeline-step.step-offen.active .step-circle{border-color:var(--status-offen);color:var(--status-offen)}.timeline-step.step-offen.current .step-circle{background:var(--status-offen);color:#fff;box-shadow:0 0 15px #d4af3766}.timeline-step.step-offen.current .step-label{color:var(--status-offen)}.timeline-step.step-in-bearbeitung.active .step-circle{border-color:var(--status-in-bearbeitung);color:var(--status-in-bearbeitung)}.timeline-step.step-in-bearbeitung.current .step-circle{background:var(--status-in-bearbeitung);color:#fff;box-shadow:0 0 15px #f9731666}.timeline-step.step-in-bearbeitung.current .step-label{color:var(--status-in-bearbeitung)}.timeline-step.step-geschlossen.active .step-circle{border-color:var(--status-processed);color:var(--status-processed)}.timeline-step.step-geschlossen.current .step-circle{background:var(--status-processed);color:#fff;box-shadow:0 0 15px #10b98166}.timeline-step.step-geschlossen.current .step-label{color:var(--status-processed)}.timeline-step.step-problem.active .step-circle{border-color:var(--status-failed);color:var(--status-failed)}.timeline-step.step-problem.current .step-circle{background:var(--status-failed);color:#fff;box-shadow:0 0 15px #ef444466}.timeline-step.step-problem .step-label{color:var(--status-failed)}.step-line{background:var(--card-border);flex:1;height:2px;margin:0 10px 20px;transition:background .3s}.step-line.line-neu.active{background:var(--status-neu)}.step-line.line-offen.active{background:var(--status-offen)}.step-line.line-in-bearbeitung.active{background:var(--status-in-bearbeitung)}.step-line.line-geschlossen.active{background:var(--status-processed)}.step-line.problem-line{background:var(--status-failed)}.status-actions{flex-wrap:wrap;gap:.75rem;display:flex}.status-btn{border:1px solid var(--card-border);color:var(--text-secondary);cursor:pointer;background:#ffffff0d;border-radius:8px;padding:.5rem 1rem;font-size:.85rem;font-weight:600;transition:all .2s}.status-btn:hover{color:var(--text-primary);background:#ffffff1a}.status-btn.active{border-color:var(--text-secondary);color:var(--text-primary);background:#ffffff26}.status-btn.success.active{border-color:var(--status-processed);color:var(--status-processed);background:#10b98133}.status-btn.problem-btn.active,.status-btn.problem-btn:hover{border-color:var(--status-failed);color:var(--status-failed);background:#ef444433}.description-box{white-space:pre-wrap;background:#0003;border:1px inset #ffffff0d;border-radius:8px;padding:1rem;font-size:.95rem;line-height:1.6}.description-box p{margin-bottom:1rem}.description-box p:last-child{margin-bottom:0}.analysis-retry-panel{background:#ef444414;border:1px solid #ef444447;justify-content:space-between;align-items:center;gap:1rem;display:flex}.analysis-retry-copy{align-items:flex-start;gap:.9rem;min-width:0;display:flex}.analysis-retry-icon{color:#f87171;background:#ef444426;border-radius:8px;flex:none;justify-content:center;align-items:center;width:34px;height:34px;display:inline-flex}.analysis-retry-panel h3{margin:0 0 .35rem}.analysis-retry-panel p{color:var(--text-secondary);margin:0;line-height:1.5}.analysis-retry-error{color:#fca5a5!important;margin-top:.65rem!important}.analysis-retry-btn{color:#fecaca;cursor:pointer;background:#ef444424;border:1px solid #ef444459;border-radius:8px;flex:none;align-items:center;gap:.5rem;padding:.65rem .95rem;font-weight:700;transition:all .2s;display:inline-flex}.analysis-retry-btn:hover:not(:disabled){color:#fff;background:#ef444438;border-color:#ef44448c}.analysis-retry-btn:disabled{cursor:wait;opacity:.72}@media (max-width:720px){.analysis-retry-panel{flex-direction:column;align-items:stretch}.analysis-retry-btn{justify-content:center;width:100%}}.notes-textarea{border:1px solid var(--card-border);width:100%;max-width:100%;min-height:120px;color:var(--text-primary);resize:vertical;box-sizing:border-box;background:#0000004d;border-radius:8px;padding:1rem;font-family:inherit;font-size:.95rem;transition:border-color .2s,box-shadow .2s}.notes-textarea:focus{border-color:var(--accent-primary);outline:none;box-shadow:0 0 0 2px #e6392a33}.notes-actions{justify-content:flex-end;margin-top:1rem;display:flex}.save-btn{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;cursor:pointer;border:none;border-radius:8px;padding:.6rem 1.2rem;font-weight:600;transition:opacity .2s,transform .2s}.save-btn:hover:not(:disabled){opacity:.9;transform:translateY(-1px)}.save-btn:disabled{background:var(--card-border);color:var(--text-secondary);cursor:not-allowed;opacity:.7}.modal-footer{border-top:1px solid var(--card-border);color:#94a3b8b3;background:#ffffff03;justify-content:space-between;align-items:center;padding:1.5rem 2rem;font-size:.9rem;display:flex}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUpModal{0%{opacity:0;transform:translateY(30px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}body.modal-open{overflow:hidden}.ttr-hero-card{background:#ffffff08;border:1px solid #ffffff0d;border-radius:20px;flex-direction:column;justify-content:center;min-width:300px;padding:30px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:relative;overflow:hidden}.ttr-hero-card:before{content:"";pointer-events:none;background:radial-gradient(circle at 100% 0,#f59e0b0d,#0000 70%);width:100%;height:100%;position:absolute;top:0;left:0}.ttr-hero-card:hover{background:#ffffff0d;border-color:#f59e0b4d;transform:translateY(-3px);box-shadow:0 12px 40px #0000004d}.ttr-hero-card .trend-badge.sm{letter-spacing:.5px;border-radius:6px;padding:2px 8px;font-size:10px;font-weight:800}@media (max-width:1024px){.ttr-hero-card{min-width:100%;padding:24px}}@keyframes pulse{0%{opacity:1}50%{opacity:.5}to{opacity:1}}.loading{text-align:center;color:var(--text-secondary);padding:3rem;font-size:1.2rem;animation:1.5s ease-in-out infinite pulse}.empty-state{text-align:center;background:var(--card-bg);border:1px dashed var(--card-border);color:var(--text-secondary);border-radius:16px;padding:4rem 2rem}.live-indicator{color:var(--accent-primary);align-items:center;gap:.5rem;margin-top:.5rem;font-size:.9rem;display:inline-flex}.dot{background-color:var(--accent-primary);border-radius:50%;width:8px;height:8px;animation:2s infinite pulse}.chat-toggle{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;cursor:pointer;z-index:1000;border:none;border-radius:50%;justify-content:center;align-items:center;width:60px;height:60px;font-size:1.8rem;transition:all .3s cubic-bezier(.175,.885,.32,1.275);display:flex;position:fixed;bottom:2rem;right:2rem;box-shadow:0 10px 25px #d4af3766}.chat-toggle:hover{transform:scale(1.1);box-shadow:0 12px 30px #d4af3799}.chat-toggle.hidden{opacity:0;pointer-events:none;transform:scale(.8)rotate(45deg)}.chat-backdrop{-webkit-backdrop-filter:blur(8px);z-index:998;opacity:0;pointer-events:none;background:#010a1466;width:100vw;height:100vh;transition:opacity .4s cubic-bezier(.16,1,.3,1);position:fixed;top:0;left:0}.chat-backdrop.active{opacity:1;pointer-events:auto}.chat-window{-webkit-backdrop-filter:blur(30px);z-index:999;background:#020e1af0;border-left:1px solid #ffffff14;flex-direction:column;width:480px;min-width:360px;max-width:calc(100vw - 24px);height:100vh;transition:transform .4s cubic-bezier(.16,1,.3,1);display:flex;position:fixed;top:0;right:0;overflow:hidden;transform:translate(100%);box-shadow:-10px 0 40px #0009}.chat-window.open{transform:translate(0)}.chat-resizing,.chat-resizing *{cursor:ew-resize!important;-webkit-user-select:none!important;user-select:none!important}.chat-resize-handle{color:#e2e8f057;cursor:ew-resize;opacity:0;background:0 0;border:0;justify-content:center;align-items:center;width:16px;height:100%;transition:opacity .18s,color .18s,background .18s;display:flex;position:absolute;top:0;left:-8px}.chat-resize-handle:before{content:"";background:#ffffff14;width:1px;height:100%;position:absolute;top:0;left:7px}.chat-window.open:hover .chat-resize-handle,.chat-resize-handle:focus-visible{opacity:1}.chat-resize-handle:hover,.chat-resize-handle:focus-visible{color:#e2e8f0c7;background:#d4af3714;outline:none}.chat-header{background:#ffffff05;border-bottom:1px solid #ffffff14;justify-content:space-between;align-items:center;padding:1.5rem 2rem;display:flex}.chat-header-info{align-items:center;display:flex}.chat-header-actions{flex-shrink:0;align-items:center;gap:.5rem;display:inline-flex}.chat-header h3{color:var(--text-primary);margin:0;font-size:1.15rem;font-weight:600}.chat-header-subtitle{color:var(--text-muted);margin:.1rem 0 0;font-size:.8rem}.chat-icon-btn{color:var(--text-secondary);cursor:pointer;background:#ffffff0d;border:1px solid #ffffff14;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;transition:all .2s;display:flex}.chat-icon-btn:hover{color:var(--text-primary);background:#ffffff1f;transform:scale(1.05)}.chat-messages{flex-direction:column;flex:1;gap:1.5rem;padding:2rem;display:flex;overflow-y:auto}.chat-suggested-prompts{flex-wrap:wrap;gap:.5rem;margin-bottom:.25rem;display:flex}.chat-suggestion-chip{color:wheat;cursor:pointer;background:#d4af371f;border:1px solid #d4af3759;border-radius:999px;padding:.4rem .7rem;font-size:.75rem;font-weight:600;transition:all .2s}.chat-suggestion-chip:hover{background:#d4af3738;transform:translateY(-1px)}.chat-suggestion-chip:disabled{opacity:.5;cursor:not-allowed;transform:none}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:0 0}.chat-messages::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#fff3}.message{max-width:85%;display:flex}.message.user{justify-content:flex-end;align-self:flex-end;width:100%;display:flex}.message.bot{align-self:flex-start;width:100%}.message-bubble{word-break:break-word;border-radius:16px;padding:1rem 1.25rem;font-size:.95rem;line-height:1.6;position:relative}.user .message-bubble{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;border-bottom-right-radius:4px;width:100%;box-shadow:0 4px 15px #d4af3740}.bot .message-bubble{color:var(--text-primary);background:#ffffff08;border:1px solid #ffffff0f;border-bottom-left-radius:4px;width:100%}.message-text{white-space:pre-wrap}.chat-feedback-actions{opacity:0;pointer-events:none;background:#08111eeb;border:1px solid #ffffff14;border-radius:999px;gap:.25rem;padding:.2rem;transition:opacity .18s,transform .18s;display:inline-flex;position:absolute;bottom:-.9rem;right:.75rem;transform:translateY(-2px);box-shadow:0 8px 18px #00000059}.message-bubble:hover .chat-feedback-actions,.message-bubble:focus-within .chat-feedback-actions{opacity:1;pointer-events:auto;transform:translateY(0)}.chat-feedback-actions:has(.selected){opacity:1;pointer-events:auto;transform:translateY(0)}.chat-feedback-btn{color:#e2e8f0b8;cursor:pointer;background:0 0;border:none;border-radius:999px;justify-content:center;align-items:center;width:28px;height:28px;transition:background .15s,color .15s,transform .15s;display:inline-flex}.chat-feedback-btn:hover,.chat-feedback-btn.selected{color:#fff;background:#ffffff14;transform:translateY(-1px)}.chat-feedback-btn.selected:first-child{color:#34d399}.chat-feedback-btn.selected:last-child{color:#f87171}.chat-feedback-panel{background:#00000038;border:1px solid #ffffff14;border-radius:10px;margin-top:.9rem;padding:.85rem}.chat-feedback-panel label{color:#e2e8f0bd;margin-bottom:.45rem;font-size:.78rem;font-weight:600;display:block}.chat-feedback-panel textarea{resize:vertical;width:100%;min-height:72px;max-height:180px;color:var(--text-primary);font:inherit;background:#ffffff0b;border:1px solid #ffffff1a;border-radius:8px;outline:none;padding:.65rem .75rem;font-size:.86rem;line-height:1.45}.chat-feedback-panel textarea:focus{background:#fff1;border-color:#94a3b88c}.chat-feedback-panel-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:.45rem;margin-top:.65rem;display:flex}.chat-feedback-secondary,.chat-feedback-submit{cursor:pointer;border:1px solid #ffffff1a;border-radius:999px;padding:.42rem .75rem;font-size:.76rem;font-weight:700;transition:opacity .15s,transform .15s,background .15s}.chat-feedback-secondary{color:#e2e8f0c7;background:#ffffff0a}.chat-feedback-submit{color:#bbf7d0;background:#10b98129;border-color:#10b98159}.chat-feedback-secondary:hover,.chat-feedback-submit:hover{background:#ffffff14;transform:translateY(-1px)}.chat-feedback-secondary:disabled,.chat-feedback-submit:disabled{opacity:.45;cursor:not-allowed;transform:none}@media (hover:none){.chat-feedback-actions{opacity:1;pointer-events:auto;transform:translateY(0)}}@media (max-width:640px){.chat-window{min-width:0;max-width:100vw;width:100vw!important}.chat-resize-handle{display:none}}.chat-code-block-wrapper{background:#00000073;border:1px solid #ffffff14;border-radius:10px;margin:.75rem 0;overflow:hidden}.chat-code-block-header{color:var(--text-secondary);background:#ffffff08;border-bottom:1px solid #ffffff0f;justify-content:space-between;align-items:center;padding:.5rem 1rem;font-family:monospace;font-size:.75rem;display:flex}.chat-code-copy-btn{cursor:pointer;background:0 0;border:none;font-size:.75rem;font-weight:600;transition:opacity .2s;color:var(--accent-primary)!important;padding:2px 8px!important}.chat-code-copy-btn:hover{opacity:.8}.chat-code-block{color:#e2e8f0;margin:0;padding:1rem;font-family:Fira Code,Courier New,Courier,monospace;font-size:.85rem;line-height:1.5;overflow-x:auto}.chat-inline-code{color:#fbd38d;background:#ffffff14;border:1px solid #ffffff0a;border-radius:4px;padding:.15rem .35rem;font-family:monospace;font-size:.9em}.chat-bold-text{color:#fff;font-weight:600}.chat-message-sources{border-top:1px solid #ffffff0f;margin-top:1rem;padding-top:.75rem}.sources-title{color:var(--text-secondary);margin-bottom:.5rem;font-size:.8rem;font-weight:600}.sources-list{flex-wrap:wrap;gap:.5rem;display:flex}.source-item{background:#ffffff0a;border:1px solid #ffffff14;border-radius:6px;align-items:center;gap:.35rem;padding:.25rem .5rem;font-size:.75rem;transition:all .2s;display:inline-flex}.source-item:hover{background:#ffffff14;border-color:#ffffff26;transform:translateY(-1px)}.source-badge{color:#a68341;background:#d4af3733;border-radius:3px;padding:1px 4px;font-size:.65rem;font-weight:700}.source-id{color:var(--text-primary);font-weight:500}.source-similarity{color:#10b981;font-weight:600}.chat-message-claims{border-top:1px dashed #ffffff14;margin-top:1rem;padding-top:.75rem}.claims-list{gap:.55rem;display:grid}.claim-item{background:#ffffff08;border:1px solid #ffffff14;border-radius:8px;padding:.55rem .6rem}.claim-text{color:var(--text-primary);margin-bottom:.3rem;font-size:.8rem;font-weight:600}.claim-evidence{color:var(--text-secondary);margin-bottom:.35rem;font-size:.75rem;line-height:1.4}.claim-sources{flex-wrap:wrap;gap:.35rem;display:flex}.claim-source-chip{color:#93c5fd;background:#3b82f626;border:1px solid #3b82f640;border-radius:999px;padding:2px 8px;font-size:.68rem}.chat-input-area{background:#00000026;border-top:1px solid #ffffff14;border-bottom-right-radius:11px;border-bottom-left-radius:11px;align-items:center;gap:.75rem;padding:1.25rem 2rem;display:flex}.chat-ai-trigger-btn{color:var(--text-primary);cursor:pointer;background:#ffffff0f;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;transition:all .2s;display:flex}.chat-inline-toolbar{background:#ffffff05;border-bottom:1px solid #ffffff14;justify-content:space-between;align-items:center;gap:1rem;min-height:52px;padding:.65rem 1rem;display:flex}.chat-inline-toolbar>div{flex-direction:column;gap:.15rem;min-width:0;display:flex}.chat-inline-toolbar strong{color:var(--text-primary);font-size:.86rem}.chat-inline-toolbar span{color:var(--text-secondary);font-size:.7rem}.chat-inline-toolbar .chat-icon-btn:disabled{opacity:.45;cursor:not-allowed}.chat-ai-trigger-btn:hover{border-color:var(--accent-primary);color:var(--accent-primary);background:#ffffff1f;transform:scale(1.05)}.chat-ai-dropup{z-index:100;background:#1e293b;border:1px solid #ffffff1a;border-radius:12px;width:max-content;padding:8px;animation:.2s ease-out forwards fadeIn;position:absolute;bottom:calc(100% + 12px);left:0;box-shadow:0 -4px 20px #0000004d}.chat-ai-dropup-item{width:100%;color:var(--text-primary);cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:10px;padding:10px 16px;font-size:.9rem;font-weight:500;transition:background .2s;display:flex}.chat-ai-dropup-item:hover:not(:disabled){background:#ffffff14}.chat-ai-dropup-item:disabled{opacity:.5;cursor:not-allowed}.chat-ai-dropup-item svg{color:var(--accent-primary)}.chat-input-area input{color:var(--text-primary);background:#ffffff0a;border:1px solid #ffffff14;border-radius:30px;outline:none;flex:1;padding:.85rem 1.25rem;font-size:.95rem;transition:all .2s}.chat-input-area input:focus{border-color:var(--accent-primary);background:#ffffff0f;box-shadow:0 0 12px #d4af3726}.chat-send-btn{cursor:pointer;justify-content:center;align-items:center;display:flex;background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary))!important;color:#fff!important;border:none!important;border-radius:30px!important;padding:.85rem 1.5rem!important;font-weight:600!important;transition:all .2s!important}.chat-send-btn.icon-only{width:44px;height:44px;border-radius:50%!important;padding:.85rem!important}.chat-send-btn:hover{transform:translateY(-1px);box-shadow:0 4px 12px #d4af374d}.chat-send-btn:disabled{opacity:.4;cursor:not-allowed;box-shadow:none!important;transform:none!important}.loading-dots span{font-size:1.2rem;font-weight:700;animation:1.4s infinite both dotFade}.loading-dots span:first-child{animation-delay:-.32s}.loading-dots span:nth-child(2){animation-delay:-.16s}@keyframes dotFade{0%,80%,to{opacity:0}40%{opacity:1}}.analysis-page{max-width:1200px;margin:0 auto;padding:1rem 0;animation:.4s ease-out fadeIn}.analysis-header{margin-bottom:2rem}.analysis-header h1{background:linear-gradient(90deg,#fff,#a8bacc);-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;margin-bottom:.5rem;font-size:2.5rem;font-weight:700}.analysis-header p{color:var(--text-secondary)}.analysis-hero-total{background:var(--card-bg);border:1px solid var(--card-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);text-align:center;border-radius:20px;margin-bottom:2.5rem;padding:2.5rem;box-shadow:0 15px 35px #0003}.analysis-hero-total h3{color:var(--text-secondary);text-transform:uppercase;letter-spacing:1.5px;margin-bottom:1rem;font-size:1.1rem;font-weight:500}.total-number{color:#fff;text-shadow:0 0 30px #fff3;font-size:5rem;font-weight:800;line-height:1}.analytics-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1.5rem;display:grid}.category-metric-card{background:var(--card-bg);border:1px solid var(--card-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-radius:20px;flex-direction:column;justify-content:space-between;min-height:220px;padding:1.5rem;transition:transform .3s,box-shadow .3s,border-color .3s;display:flex;overflow:hidden;box-shadow:0 10px 25px #00000026}.category-metric-card:hover{border-color:#ffffff26;transform:translateY(-5px);box-shadow:0 20px 40px #0000004d}.card-top{z-index:10;flex-direction:column;gap:.5rem;margin-bottom:1rem;display:flex;position:relative}.card-top h4{opacity:.9;margin:0;font-size:1.05rem;font-weight:600}.card-number{color:#fff;font-size:3.5rem;font-weight:700;line-height:1}.card-chart{z-index:5;margin:auto -1.5rem -1.6rem;position:relative}.header-top{justify-content:space-between;align-items:center;margin-bottom:.5rem;display:flex}.header-right-meta{align-items:center;gap:1.5rem;display:flex}.kw-badge{color:var(--text-secondary);letter-spacing:.5px;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:8px;padding:6px 12px;font-size:.85rem;font-weight:600}.period-toggle{background:#0003;border-radius:10px;gap:4px;padding:4px;display:flex}.period-toggle button{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:6px 14px;font-size:.85rem;font-weight:500;transition:all .2s}.period-toggle button.active{color:#fff;background:#ffffff1a;box-shadow:0 2px 10px #0003}.analysis-hero-total.detailed{text-align:left;grid-template-columns:300px 1fr;align-items:center;gap:2rem;padding:2rem;display:grid}.hero-left{flex-direction:column;gap:.5rem;display:flex}.hero-value-group{align-items:center;gap:1.5rem;display:flex}.trend-badge.large{padding:6px 12px;font-size:.9rem}.hero-chart-container{height:180px;margin-right:-10px}.card-top-detailed{flex-direction:column;gap:12px;margin-bottom:1.5rem;display:flex}.title-row{justify-content:space-between;align-items:center;display:flex}.trend-badge{border-radius:6px;align-items:center;gap:4px;padding:4px 8px;font-size:.75rem;font-weight:700;display:flex}.trend-badge.up{color:#10b981;background:#10b98126}.trend-badge.down{color:#ef4444;background:#ef444426}.trend-badge.neutral{color:var(--text-secondary);background:#ffffff0d}.value-row{align-items:baseline;gap:12px;display:flex}.comparison-text{color:var(--text-secondary);opacity:.6;font-size:.85rem}.category-metric-card.detailed{min-height:320px;padding:2rem}.card-chart-detailed{margin-top:auto;margin-left:-1rem;margin-right:-.5rem}.message-list{flex-direction:column;gap:1.5rem;min-height:200px;padding:1.5rem .5rem;display:flex;overflow-y:auto}.message-item{flex-direction:column;width:auto;max-width:85%;display:flex;position:relative}.message-item.kunde{align-self:flex-start;align-items:flex-start}.message-item.agent{align-self:flex-end;align-items:flex-end}.message-item.system{opacity:.7;align-self:center;max-width:90%}.message-sender-wrapper{align-items:center;gap:8px;margin-bottom:6px;display:flex}.message-sender{color:#ffffff80;text-transform:uppercase;letter-spacing:.5px;font-size:.75rem;font-weight:700}.message-bubble{white-space:pre-wrap;word-wrap:break-word;padding:1rem 1.25rem;font-size:1rem;line-height:1.6;position:relative;box-shadow:0 4px 20px #0000004d}.message-item.kunde .message-bubble{color:#e8f0ff;background:linear-gradient(135deg,#1a3a5c,#1e4975);border:1px solid #64aaff40;border-radius:4px 18px 18px;box-shadow:0 4px 20px #1e497566}.message-item.agent .message-bubble{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary));color:#fff;border-radius:18px 4px 18px 18px;box-shadow:0 4px 20px #e6392a59}.message-item.system .message-bubble{color:var(--text-secondary);border:1px dashed var(--card-border);text-align:center;background:#ffffff08;border-radius:12px;font-size:.85rem}.message-time{color:#ffffff4d;margin-top:.25rem;font-size:.7rem}.message-item.agent .message-time{text-align:right}.reply-area{border-top:1px solid var(--card-border);margin-top:2rem;padding-top:1.5rem}.reply-textarea{border:1px solid var(--card-border);width:100%;min-height:80px;color:var(--text-primary);resize:none;background:#0000004d;border-radius:12px;margin-bottom:1rem;padding:1rem;font-family:inherit;font-size:.95rem;transition:all .2s}.reply-textarea:focus{border-color:var(--accent-secondary);background:#0006;outline:none;box-shadow:0 0 0 3px #ff5c471a}.reply-actions{justify-content:flex-end;display:flex}.send-btn{background:linear-gradient(to right, var(--accent-primary), var(--accent-secondary));color:#fff;cursor:pointer;border:none;border-radius:8px;padding:.6rem 1.5rem;font-weight:700;transition:all .2s;box-shadow:0 4px 15px #e6392a33}.send-btn:hover{transform:translateY(-2px);box-shadow:0 6px 20px #e6392a4d}.send-btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.empty-messages{text-align:center;color:var(--text-secondary);padding:3rem 1rem}.empty-messages-icon{opacity:.3;margin-bottom:1rem;font-size:2.5rem;display:block}.view-mode-group{margin-left:auto}.view-mode-toggle{background:#ffffff0d;border:1px solid #ffffff1a;border-radius:10px;gap:4px;padding:4px;display:flex}.view-mode-toggle button{cursor:pointer;opacity:.5;background:0 0;border:none;border-radius:7px;justify-content:center;align-items:center;padding:4px 8px;font-size:1.1rem;transition:all .2s;display:flex}.view-mode-toggle button:hover{opacity:.8;background:#ffffff14}.view-mode-toggle button.active{opacity:1;background:#ffffff26;box-shadow:0 2px 8px #0003}.cases-grid.minimal-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:.75rem}.status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;box-shadow:0 0 10px}.status-dot.neu{color:var(--status-neu);background-color:var(--status-neu)}.status-dot.offen{color:var(--status-offen);background-color:var(--status-offen)}.status-dot.in-bearbeitung{color:var(--status-in-bearbeitung);background-color:var(--status-in-bearbeitung)}.status-dot.pending{color:var(--status-pending);background-color:var(--status-pending)}.status-dot.failed{color:var(--status-failed);background-color:var(--status-failed)}.status-dot.processed{color:var(--status-processed);background-color:var(--status-processed)}.case-card.minimal{flex-direction:column;gap:.4rem;min-height:auto;padding:.6rem .8rem;display:flex}.case-card.minimal .case-header{align-items:center;margin-bottom:0}.case-card.minimal .case-title{white-space:nowrap;text-overflow:ellipsis;max-width:85%;font-size:.95rem;overflow:hidden}.case-card.minimal .case-category{margin-top:-4px}.case-card.minimal .case-category-tag{opacity:.8;padding:1px 5px;font-size:.65rem}.case-card.minimal .case-footer{opacity:.5;margin-top:.15rem;padding-top:.4rem}.case-card.minimal .time,.case-card.minimal .n8n-id{font-size:.65rem}.add-case-card.minimal{flex-direction:row;justify-content:center;align-self:center;gap:.75rem;height:auto;padding:.6rem 1rem;min-height:auto!important}.add-case-card.minimal .add-case-plus{margin-bottom:0;font-size:1.5rem}.add-case-card.minimal .add-case-text{font-size:.9rem}@media (max-width:768px){.view-mode-group{width:100%;margin-left:0}}.cases-list-container{scrollbar-width:thin;scrollbar-color:var(--card-border) transparent;width:100%;margin-top:1rem;padding:.5rem 2px;overflow-x:auto}.cases-table{border-collapse:separate;border-spacing:0 8px;width:100%;min-width:900px}.cases-table th{text-align:left;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.1em;border-bottom:1px solid var(--card-border);padding:1rem 1.5rem;font-size:.75rem;font-weight:600}.cases-table tr{cursor:pointer;transition:all .25s cubic-bezier(.4,0,.2,1)}.cases-table td{background:var(--card-bg);-webkit-backdrop-filter:blur(12px);border-top:1px solid var(--card-border);border-bottom:1px solid var(--card-border);color:var(--text-primary);padding:1rem 1.5rem;font-size:.9rem}.cases-table td:first-child{border-left:1px solid var(--card-border);border-radius:12px 0 0 12px;position:relative;overflow:hidden}.cases-table td:last-child{border-right:1px solid var(--card-border);border-radius:0 12px 12px 0}.cases-table tr.status-neu td:first-child:before,.cases-table tr.status-offen td:first-child:before,.cases-table tr.status-in-bearbeitung td:first-child:before,.cases-table tr.status-geschlossen td:first-child:before,.cases-table tr.status-problem td:first-child:before,.cases-table tr.status-archiviert td:first-child:before{content:"";width:4px;position:absolute;top:0;bottom:0;left:0}.cases-table tr.status-neu td:first-child:before{background:var(--status-neu)}.cases-table tr.status-offen td:first-child:before{background:var(--status-offen)}.cases-table tr.status-in-bearbeitung td:first-child:before{background:var(--status-in-bearbeitung)}.cases-table tr.status-geschlossen td:first-child:before{background:var(--status-geschlossen)}.cases-table tr.status-problem td:first-child:before{background:var(--status-problem)}.cases-table tr.status-archiviert td:first-child:before{background:var(--text-secondary)}.cases-table tr:hover td{background:#ffffff0d;border-color:#ffffff26;transform:translateY(-1px)}.cases-table tr:active td{background:#ffffff05;transform:scale(.995)}.table-title{color:var(--text-primary);align-items:center;gap:8px;font-weight:600;display:flex}.table-priority{color:var(--accent-primary);letter-spacing:-1px;font-weight:800}.table-category-tag{border:1px solid var(--card-border);color:var(--text-secondary);background:#ffffff0d;border-radius:6px;padding:4px 10px;font-size:.75rem;display:inline-block}.table-email{color:var(--text-secondary);opacity:.8;font-size:.8rem}.table-time{color:var(--text-secondary);white-space:nowrap;font-size:.8rem}.suggest-btn{color:var(--text-primary);cursor:pointer;background:#ffffff08;border:1px solid #ffffff1a;border-radius:12px;align-items:center;gap:.5rem;padding:.6rem 1.2rem;font-size:.85rem;font-weight:600;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.toast-container{z-index:9999;pointer-events:none;flex-direction:column;gap:.75rem;display:flex;position:fixed;bottom:2.5rem;right:2.5rem}.toast-box{-webkit-backdrop-filter:blur(10px);color:#fff;pointer-events:auto;border:1px solid #ffffff1a;border-radius:16px;align-items:center;gap:12px;min-width:280px;padding:1.25rem 2rem;font-weight:600;animation:.4s cubic-bezier(.175,.885,.32,1.275) toastIn;display:flex;box-shadow:0 20px 40px #0006}.toast-success{background:#10b981f2}.toast-error{background:#ef4444f2}.toast-icon{background:#fff3;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:14px;display:flex}@keyframes toastIn{0%{opacity:0;transform:translateY(20px)scale(.9)}to{opacity:1;transform:translateY(0)scale(1)}}.settings-divider{background:linear-gradient(90deg, transparent, var(--card-border), transparent);border:none;height:1px;margin:2rem 0}.suggest-btn:hover:not(:disabled){background:#ffffff14;border-color:#fff3;transform:translateY(-1px)}.suggest-btn:active:not(:disabled){transform:translateY(0)}.suggest-btn:disabled{opacity:.5;cursor:not-allowed}.back-button{color:#fff9;z-index:50;align-items:center;gap:.5rem;font-size:.9rem;font-weight:500;text-decoration:none;transition:all .2s;display:flex;position:absolute;top:2rem;left:2rem}.back-button:hover{color:#fff;transform:translate(-4px)}.modal-close-global{color:#fff;cursor:pointer;z-index:3000;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;padding:0;transition:all .2s ease-out;display:flex;position:absolute;top:1.5rem;right:1.5rem}.modal-close-global:hover{color:#ef4444;background:#ffffff14;border-color:#ef4444}.modal-nav-arrow{color:var(--text-secondary);cursor:pointer;z-index:2010;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;transition:all .2s ease-out;display:flex;position:absolute;top:50%;transform:translateY(-50%)}.modal-nav-arrow:hover{color:#fff;background:#ffffff26;border-color:#ffffff4d;transform:translateY(-50%)scale(1.1)}.modal-nav-arrow.prev{left:1rem}.modal-nav-arrow.next{right:1rem}.priority-btn{color:var(--text-secondary);cursor:pointer;background:#ffffff08;border:1px solid #ffffff1a;border-radius:6px;justify-content:center;align-items:center;width:28px;height:28px;font-size:.7rem;font-weight:700;line-height:1;transition:all .2s;display:flex}.priority-btn.active{color:#030409;border-color:#0000;font-weight:800}.priority-btn.p1.active{background:#facc15;box-shadow:0 0 12px #facc1566}.priority-btn.p2.active{background:#f97316;box-shadow:0 0 12px #f9731666}.priority-btn.p3.active{color:#fff;background:#ef4444;box-shadow:0 0 12px #ef444466}.modal-body{-ms-overflow-style:none;scrollbar-width:none}.modal-body::-webkit-scrollbar{display:none}.chat-container{background:0 0;border:none;flex-direction:column;flex:1;display:flex;overflow:hidden}.messages-list{-ms-overflow-style:none;scrollbar-width:none;flex-direction:column;flex:1;gap:1rem;padding:1.5rem;display:flex;overflow-y:auto}.messages-list::-webkit-scrollbar{display:none}.message-bubble{white-space:pre-wrap;border-radius:12px;max-width:80%;padding:.8rem 1rem;font-size:.9rem;line-height:1.5;position:relative}.message-bubble.incoming{background:#ffffff0d;border:1px solid #ffffff1a;border-bottom-left-radius:2px;align-self:flex-start}.message-bubble.outgoing{background:#d4af371a;border:1px solid #d4af3733;border-bottom-right-radius:2px;align-self:flex-end}.message-meta{opacity:.5;margin-bottom:4px;font-size:.7rem}.reply-section{border-top:1px solid var(--card-border);background:#ffffff05;border-bottom-right-radius:11px;border-bottom-left-radius:11px;padding:1rem}.ai-suggestion-slot{background:#8b5cf60d;border:1px solid #8b5cf633;border-radius:8px;margin-bottom:12px;overflow:hidden}.ai-suggestion-loading{color:#a78bfa;align-items:center;gap:8px;padding:12px;font-size:.8rem;display:flex}.ai-suggestion-loading .icon.spin{animation:2s linear infinite spin}.ai-suggestion-header{color:#a78bfa;background:#8b5cf61a;border-bottom:1px solid #8b5cf61a;align-items:center;gap:8px;padding:8px 12px;font-size:.75rem;font-weight:600;display:flex}.ai-suggestion-header .icon{font-size:.85rem}.ai-suggestion-copy-btn{color:#fff;cursor:pointer;background:#8b5cf633;border:none;border-radius:4px;margin-left:auto;padding:4px 10px;font-size:.7rem;font-weight:600;transition:background .2s}.ai-suggestion-copy-btn:hover{background:#8b5cf666}.ai-suggestion-close-btn{color:#ffffff80;cursor:pointer;background:0 0;border:none;border-radius:4px;padding:2px 6px;font-size:.8rem}.ai-suggestion-close-btn:hover{color:#fff;background:#ffffff1a}.ai-suggestion-text{color:var(--text-secondary);white-space:pre-wrap;padding:12px;font-size:.85rem;line-height:1.5}.reply-actions{justify-content:flex-end;margin-bottom:.8rem;display:flex}.ai-suggest-btn{color:#a78bfa;cursor:pointer;background:#8b5cf61a;border:1px solid #8b5cf64d;border-radius:20px;padding:6px 12px;font-size:.75rem;font-weight:600;transition:all .2s}.ai-suggest-btn:hover:not(:disabled){background:#8b5cf633;transform:translateY(-1px)}.reply-input-wrapper{align-items:flex-end;gap:12px;display:flex}.reply-input-wrapper textarea{border:1px solid var(--card-border);color:#fff;resize:none;background:#ffffff08;border-radius:10px;flex:1;height:80px;max-height:200px;padding:.75rem;font-size:.9rem;transition:border-color .2s;overflow-y:auto}.reply-input-wrapper textarea:focus{border-color:#d4af3780;outline:none}.send-btn{background:var(--accent-primary);color:#030409;cursor:pointer;border:none;border-radius:8px;height:38px;padding:8px 16px;font-weight:700;transition:all .2s}.send-btn:disabled{opacity:.3;cursor:not-allowed}.meta-list{flex-direction:column;gap:1.5rem;width:100%;padding:1rem 0;display:flex}.meta-section{flex-direction:column;display:flex}.meta-section h3{text-transform:uppercase;letter-spacing:.05em;color:var(--text-secondary);margin-bottom:.5rem;font-size:.7rem;font-weight:700}.meta-info-row{border-bottom:1px solid #ffffff0a;justify-content:space-between;align-items:center;padding:10px 0;display:flex}.meta-info-row:last-child{border-bottom:none}.meta-label{color:var(--text-secondary);flex-shrink:0;font-size:.85rem;font-weight:500}.meta-value{color:var(--text-primary);text-align:right;font-size:.9rem;font-weight:600}.meta-code{color:var(--accent-primary);text-align:right;word-break:break-all;background:#ffffff0d;border-radius:4px;padding:3px 8px;font-family:JetBrains Mono,Fira Code,monospace;font-size:.75rem}@media (max-width:600px){.status-circle{width:32px!important;height:32px!important}.status-line-segment{width:calc(100% - 50px)!important;top:16px!important;left:calc(50% + 25px)!important}.status-label{font-size:.65rem!important}.chat-container{height:400px}}.meta-actions{border-top:1px solid #ffffff0f;justify-content:flex-end;gap:10px;margin-top:2rem;padding-top:1.5rem;display:flex}.meta-action-btn{cursor:pointer;border:1px solid;border-radius:8px;padding:8px 18px;font-size:.85rem;font-weight:600;transition:all .2s}.meta-action-btn.archive-btn{color:var(--text-secondary);background:#ffffff0a;border-color:#ffffff1f}.meta-action-btn.archive-btn:hover{color:#fff;background:#ffffff14;border-color:#ffffff40}.meta-action-btn.delete-btn{color:#f87171;background:#ef44440d;border-color:#ef444440}.meta-action-btn.delete-btn:hover{color:#fff;background:#ef444426;border-color:#ef4444}.modal-top-bar{justify-content:space-between;align-items:center;gap:8px;width:100%;margin-bottom:24px;display:flex}.header-left{align-items:center;gap:20px;display:flex}.modal-title{text-align:left;font-size:1.25rem;margin:0!important}.priority-selector{gap:6px;display:flex}.info-email-box{border:1px solid var(--card-border);background:#ffffff05;border-radius:12px;padding:.8rem 1rem}.info-email-text{color:var(--text-primary);align-items:center;gap:8px;margin:0;font-weight:600;display:flex}.category-badges{flex-wrap:wrap;gap:10px;display:flex}.status-timeline-box{background:#0003;border:1px inset #ffffff08;border-radius:20px;margin-bottom:2rem;padding:2.5rem 1rem 1.5rem}.status-timeline-container{justify-content:space-between;align-items:center;max-width:900px;margin:0 auto;display:flex;position:relative}.status-step-container{cursor:pointer;z-index:5;flex-direction:column;flex:1 1 0;align-items:center;gap:12px;min-width:0;display:flex;position:relative}.status-circle{color:#475569;z-index:10;background:0 0;border:2px solid #334155;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;font-size:1.1rem;font-weight:700;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:relative}.status-circle.completed{color:var(--step-color,#475569);border-color:currentColor}.status-circle.active{transform:scale(1.1);box-shadow:0 0 15px #ffffff0d;border-color:var(--step-color)!important;color:var(--step-color)!important;background:0 0!important}.status-line-segment{z-index:1;background:#1e293b;width:calc(100% - 48px);height:3px;transition:background .4s;position:absolute;top:22px;left:calc(50% + 24px)}.status-line-segment.completed{background:currentColor}.status-label{text-transform:uppercase;letter-spacing:1px;color:#475569;white-space:nowrap;margin-top:4px;font-size:.75rem;font-weight:700;transition:all .3s}.status-label.active{color:currentColor}.status-label.completed{color:currentColor;opacity:.85}.modal-content-wrapper.ai-open .status-circle{width:36px;height:36px;font-size:.95rem}.modal-content-wrapper.ai-open .status-line-segment{width:calc(100% - 40px);top:18px;left:calc(50% + 20px)}.modal-content-wrapper.ai-open .status-label{letter-spacing:0;font-size:.6rem}.modal-content-wrapper.ai-open .status-step-container{gap:8px}.chart-container{background:var(--card-bg);border:1px solid var(--card-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);-webkit-tap-highlight-color:transparent;-webkit-user-select:none;user-select:none;border-radius:16px;margin-bottom:2rem;padding:1.5rem;box-shadow:0 10px 30px #0003;outline:none!important}.chart-container:focus,.chart-container:active,.chart-container:focus-visible{box-shadow:0 10px 30px #0003;outline:none!important}.chart-container.clickable{cursor:pointer;-webkit-user-drag:none;transition:transform .2s,box-shadow .2s,border-color .2s}.chart-container *,.chart-container svg,.recharts-responsive-container:focus,.recharts-wrapper:focus{outline:none!important}.chart-container.clickable:hover{border-color:#a6834166;transform:translateY(-4px);box-shadow:0 15px 35px #0006}.chart-header{justify-content:space-between;align-items:center;margin-bottom:1.5rem;display:flex}.chart-header h2{color:var(--text-primary);align-items:center;gap:12px;margin:0;font-size:1.25rem;font-weight:600;display:flex}.chart-header h2 span{color:var(--text-secondary);opacity:.6;font-size:.85rem;font-weight:400}.range-selector{background:#0003;border-radius:8px;gap:.5rem;padding:.25rem;display:flex}.range-selector button{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:.4rem .8rem;font-size:.85rem;font-weight:500;transition:all .2s}.range-selector button:hover{color:var(--text-primary)}.range-selector button.active{color:#cbd5e1;background:#94a3b826;border:1px solid #94a3b84d}.chart-wrapper{justify-content:center;align-items:center;min-height:300px;display:flex}.chart-empty{color:var(--text-secondary);opacity:.7;font-style:italic}.global-sidebar .logo-container{align-items:center!important;gap:8px!important;width:100%!important;display:flex!important}.global-sidebar .logo-container.collapsed{justify-content:center!important;padding:0!important}.global-sidebar .logo-icon{filter:drop-shadow(0 0 12px #a6834133);transition:all .3s;color:var(--accent-primary)!important;flex-shrink:0!important}.global-sidebar .logo-text{text-shadow:0 0 20px #a683411a;letter-spacing:-.5px;font-weight:700;color:var(--accent-primary)!important;font-size:1.75rem!important;line-height:1!important}.global-sidebar .logo-container:hover .logo-icon{filter:drop-shadow(0 0 20px #10b981);transform:scale(1.05)}.global-sidebar .profile-drop-up{flex-direction:column;display:flex;border:1px solid var(--card-border)!important;background:#0a1929fa!important;border-radius:10px!important;padding:.4rem!important;box-shadow:0 10px 25px #00000080!important}.global-sidebar .profile-drop-up .dropdown-item,.global-sidebar .profile-drop-up a.dropdown-item{color:var(--text-secondary)!important;box-sizing:border-box!important;cursor:pointer!important;text-align:left!important;background:0 0!important;border:none!important;outline:none!important;justify-content:flex-start!important;align-items:center!important;gap:.75rem!important;width:100%!important;padding:.7rem .85rem!important;text-decoration:none!important;display:flex!important}.global-sidebar .profile-drop-up .dropdown-item:hover{border-radius:6px;color:#fff!important;background:#ffffff0d!important}.global-sidebar .profile-drop-up .dropdown-item svg{flex-shrink:0!important;width:18px!important;height:18px!important;display:block!important}.global-sidebar .profile-drop-up .dropdown-divider{background:var(--card-border)!important;opacity:.5!important;border:none!important;height:1px!important;margin:.2rem 0!important}.global-sidebar .profile-drop-up .dropdown-item.logout{color:#ef4444!important}.global-sidebar .profile-drop-up .dropdown-item.logout:hover{color:#f87171!important;background:#ef444414!important}.global-sidebar .sidebar-footer{border-top:1px solid var(--card-border);padding:1rem;transition:padding .5s;position:relative}.global-sidebar .user-profile-wrapper{margin-bottom:.5rem;position:relative}.global-sidebar .user-profile-section{background:0 0;cursor:pointer!important;border-radius:12px!important;justify-content:flex-start!important;align-items:center!important;gap:.75rem!important;height:60px!important;padding:.75rem!important;transition:all .3s!important;display:flex!important;overflow:hidden!important}.global-sidebar .user-profile-section.collapsed{justify-content:center!important;gap:0!important;padding:0!important}.global-sidebar .user-profile-section:hover,.global-sidebar .user-profile-section.active{background:#ffffff0d!important}.global-sidebar .avatar{background:linear-gradient(135deg, var(--accent-primary), var(--accent-secondary))!important;color:#fff!important;border-radius:50%!important;flex-shrink:0!important;justify-content:center!important;align-items:center!important;width:36px!important;height:36px!important;font-size:.9rem!important;font-weight:700!important;display:flex!important;box-shadow:0 4px 12px #8b5cf64d!important}.global-sidebar .user-info{flex-direction:column!important;flex:1!important;display:flex!important;overflow:hidden!important}.global-sidebar .user-name{color:#fff!important;font-size:.9rem!important;font-weight:600!important}.global-sidebar .user-email{color:var(--text-secondary)!important;font-size:.75rem!important}.global-sidebar .role-badge{text-transform:uppercase!important;border-radius:4px!important;padding:1px 6px!important;font-size:.65rem!important;font-weight:700!important}.global-sidebar .role-badge.owner{color:#a78bfa;background:#8b5cf633;border:1px solid #8b5cf666}.global-sidebar .role-badge.admin{color:#34d399;background:#10b98133;border:1px solid #10b98166}.global-sidebar .chevron-icon{color:var(--text-secondary)!important;opacity:.5!important;transition:transform .3s!important}.global-sidebar .chevron-icon.open{transform:rotate(180deg)!important}.global-sidebar .dropdown-item{text-align:left!important;appearance:none!important;background:0 0!important;border:none!important;outline:none!important;justify-content:flex-start!important;align-items:center!important;margin:0!important;display:flex!important}.global-sidebar .dropdown-item:hover{background:#ffffff0d!important}.responsibility-section{border-bottom:1px solid var(--card-border);margin-bottom:2rem;padding-bottom:2rem}.section-header-flex{justify-content:space-between;align-items:center;margin-bottom:1.25rem;display:flex}.assign-trigger-btn{border:1px solid var(--card-border);color:var(--text-primary);cursor:pointer;background:#ffffff0d;border-radius:8px;align-items:center;gap:8px;padding:.5rem 1rem;font-size:.85rem;font-weight:600;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex}.assign-trigger-btn:hover{border-color:var(--accent-primary);background:#ffffff1a;transform:translateY(-1px);box-shadow:0 4px 12px #0000004d}.assign-selector-grid{grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:12px;margin-top:1rem;display:grid}.assign-user-card{border:1px solid var(--card-border);cursor:pointer;text-align:left;background:#ffffff08;border-radius:12px;align-items:center;gap:12px;width:100%;padding:12px;transition:all .2s;display:flex}.assign-user-card:hover{border-color:var(--accent-primary);background:#ffffff14;transform:scale(1.02)}.assign-user-card.active{background:#10b9811a;border-color:#10b981}.user-avatar{color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:.9rem;font-weight:700;display:flex}.assign-user-card.unassigned .user-avatar{color:var(--text-secondary);background:#ffffff1a}.user-info{flex-direction:column;display:flex;overflow:hidden}.user-email{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:.9rem;font-weight:600;overflow:hidden}.user-role{color:var(--text-secondary);font-size:.75rem}.current-assignee-display{align-items:center;display:flex}.assignee-capsule{border:1px solid var(--card-border);background:#ffffff0d;border-radius:50px;align-items:center;gap:12px;padding:8px 16px 8px 8px;display:flex}.capsule-avatar{color:#fff;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:.85rem;font-weight:700;display:flex}.capsule-details{flex-direction:column;display:flex}.capsule-label{text-transform:uppercase;letter-spacing:1px;color:var(--text-secondary);margin-bottom:2px;font-size:.7rem;line-height:1}.capsule-value{color:var(--text-primary);font-size:.9rem;font-weight:600}.escalation-badge{color:#ef4444;text-transform:uppercase;background:#ef44441a;border:1px solid #ef44444d;border-radius:20px;margin-left:12px;padding:4px 10px;font-size:.75rem;font-weight:800;animation:2s infinite pulse-red}@keyframes pulse-red{0%{transform:scale(1);box-shadow:0 0 #ef444466}70%{transform:scale(1.05);box-shadow:0 0 0 10px #ef444400}to{transform:scale(1);box-shadow:0 0 #ef444400}}.unassigned-notice{color:var(--text-secondary);border:1px dashed var(--card-border);background:#ffffff05;border-radius:12px;padding:12px 20px;font-size:.9rem;font-style:italic}.table-assignee{align-items:center;gap:8px;display:flex}.assignee-avatar-mini{color:#fff;border-radius:6px;justify-content:center;align-items:center;width:24px;height:24px;font-size:.75rem;font-weight:700;display:flex}.assignee-name-mini{color:var(--text-secondary);font-size:.85rem}.card-assignee-badge{background:var(--accent-secondary);color:#fff;border:1px solid #fff3;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:.7rem;font-weight:700;display:flex}.footer-left{align-items:center;gap:10px;display:flex}.animate-fade-in{animation:.3s ease-out forwards fadeIn}.shadow-premium{box-shadow:0 10px 25px -5px #0006}.nav-badge{border:1px solid #ffffff1a;border-radius:20px;justify-content:center;align-items:center;min-width:20px;height:20px;margin-left:auto;padding:1px 6px;font-size:.72rem;font-weight:800;display:flex}.personal-badge{color:#fff;text-shadow:0 1px 2px #0003;background:#10b981;border:1px solid #fff6;font-weight:800;box-shadow:0 0 15px #10b98180}.collapsed-count-circle{color:#fff;background:#10b981;border:1px solid #ffffff4d;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:.75rem;font-weight:800;display:flex;box-shadow:0 0 12px #10b98166}@keyframes pulse-subtle{0%{filter:brightness();transform:scale(1)}50%{filter:brightness(1.2);transform:scale(1.08)}to{filter:brightness();transform:scale(1)}}.animate-pulse-subtle{animation:3s ease-in-out infinite pulse-subtle}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.animate-spin{animation:1s linear infinite spin}.sync-btn:hover{color:var(--text-primary)!important;background:#ffffff14!important;border-color:#fff3!important}.custom-checkbox{appearance:none;cursor:pointer;background:#0000004d;border:2px solid #fff3;border-radius:6px;justify-content:center;align-items:center;width:20px;height:20px;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex;position:relative}.custom-checkbox:checked{background:var(--accent-primary);border-color:var(--accent-primary);box-shadow:0 0 10px #94a3b84d}.custom-checkbox:checked:after{content:"✓";color:#030409;font-size:12px;font-weight:900}.custom-checkbox:hover{border-color:#fff6;transform:scale(1.05)}.row-selected{background:#94a3b814!important}.card-selected{border-color:var(--accent-primary)!important;box-shadow:0 0 20px #94a3b81a!important}.card-selected:before{background:var(--accent-primary)!important}@keyframes wiggle{0%{transform:rotate(0)}25%{transform:rotate(.5deg)}50%{transform:rotate(0)}75%{transform:rotate(-.5deg)}to{transform:rotate(0)}}.row-selected,.card-selected{z-index:5;animation:.2s ease-in-out infinite wiggle;border-color:var(--accent-primary)!important;background:#94a3b81a!important;box-shadow:0 0 20px #94a3b826!important}.context-menu{z-index:3000;background:#1a1d2d;border:1px solid #ffffff1a;border-radius:12px;min-width:180px;padding:.5rem;animation:.15s ease-out fadeIn;position:fixed;box-shadow:0 10px 30px #00000080}.context-menu-item{color:var(--text-secondary);cursor:pointer;border-radius:8px;align-items:center;gap:10px;padding:10px 12px;font-size:.9rem;font-weight:500;transition:all .2s;display:flex}.context-menu-item:hover{color:var(--text-primary);background:#ffffff0d}.context-menu-item.danger:hover{color:#ef4444;background:#ef44441a}
